A week ago Thursday, my car broke down. My husband and a friend of ours towed it up the road to A & C Auto. They had it for 3 hours on Friday and called my husband to tell him that they STILL didn't know what was wrong with it and they would need another 1/2 hour on Monday. So, Monday morning, Andy from A & C Auto calls my husband and tells him that they are "confident" that the ECM needs to be replaced and it would cost $1000. My husband told him Monday morning to park it outside and we would come to pick it up after work. Since my husband wasn't going to be home before they closed, I stopped there to pay. I talked to Cory, the "mechanic". He told me I could drive it but I could only go 30 mph. I let him know that we would be picking it up later that evening. At about 6:15 Monday evening, my husband and I went to pick it up. The radio didn't work. There was feedback or static from the speakers. The loom or whatever its called (the thing that goes around the wires) was cut and left hanging open. So Tuesday morning, I called Andy to let him know these things were wrong. He got defensive and told me that they needed to cut that to check things out. Ok fine but explain my radio not working then. He said, "if you aren't happy, then I guess you will just have to bring it back here!" He was NOT friendly about it either. I told him, "it took you 3 1/2 hours to LOOK at my car and it costed me $341 only to have more things wrong with it than there was when I brought it to you so forgive me when I don't trust to bring my vehicle back to you!" What do I hear next? SLAM!! That's right! Andy from A & C Auto hung up on me!!!! Customer Service at its finest. Then, 10 minutes later he calls my husband and tells him that he talked to me and asked my husband if they could come to our house and pick up my vehicle to fix the things they did. Naturally, my husband says "Not a chance. You pissed off my wife and there is no way she will ever bring her car back to you!" Oh and Andy said, "the mechanic wasn't prepared for the vehicle to leave so that is why things were left the way they were!" ARE YOU FRICKING KIDDING ME??? We BOTH told them that we would be taking the vehicle. So....we bought the ECM online and it was delivered yesterday so this morning, we brought it to the Chevy dealer for them to put it in and program it. Guess what??? IT DID NOT FIX MY CAR AT ALL BECAUSE THAT IS NOT WHAT WAS WRONG!!!!!!! $341 for a wrong diagnosis!!!! Thank goodness we did not pay A & C $1000 to fix something that was not even wrong. It took the Chevy dealer one hour, NOT 3 1/2 to figure out what was REALLY wrong with it. They had to replace the Throttle Body. That fixed most of it but there is still a misfire so we have to get that figured out. This is costing us lots of money but I cannot get over wasting the $341. A & C Auto is the most unprofessional place I have ever seen. I will NEVER go back to that place and I will tell anyone who will listen to NOT waste their money like I did. Andy at A & C is the biggest jerk and they don't know what the hell they are doing! He hangs up on customers, overcharges, gives an incorrect diagnosis, lies and makes excuses.